Imago Intentional Dialogue =============================== Imago Intentional Dialogue 是一种用来修复情感的方法,但其中的核心范式也可以用于日常工作沟通,用来避免一些无谓的争论、鸡同鸭讲…… ---- http://www.jdmcounselor.com/The_Imago_Intentional_Dialogue.pdf - Intentional Dialogue 将对话分成一个一个子对话。 - 每个子对话中,对话的双方一方为 Sender,一方为 Receiver,Sender 表达自己的感受,想法,Receiver 理解并复述。Sender 听完 Receiver 的复述后再对其中不准确的内容进行修正,如此往复直到 Receiver 清楚且准确的理解 Sender 要表达的内容。 - 最后 Receiver 总结,Sender 确认无误,一个子对话结束。 - 下一个子对话中双方角色互换。 简而言之,就是强制打断一方迫不及待表达自己想法或者辩解的冲动,保持单向表达,让一方能够真正明白另一方想要表达的内容,而不是 *自己以为的对方想要表达的内容* 。 “Mirror my feelings even though you don’t agree with them. Let me know you understand what I’m trying to say.” Intentional Dialogue 不是讨论问题,也不能解决问题,它只是通过这种强制的、有点怪异的方式让双方真正了解彼此的所思所想,为后续问题的解决开辟出一条路。 其它一些技巧: - 不要有非言语行为(各种小动作),不要打断对方,Don't be judgmental。 - *Talk about yourself* 只表达自己的感受,而不要指责对方(finger pointing),使用 *I messages* , 说:“when that happens I feel...”, “when you did that I felt...” 而不是说: “you make me feel...” 对话示例: .. list-table:: :widths: 10 15 50 :class: noborder * - **Sender** - *Initiates* - “I would like to have a dialogue, can we do this now?” * - **Receiver** - *Respects* - “Yes.” * - **Sender** - *States Topic in One Sentence* - “I want to talk about what happens when you come home from work.” * - **Receiver** - *Respects* - “Okay, I want to hear you.” * - **Sender** - *Sends* - “What I’m concerned about is that in the evening when you come home I don’t get greeted or acknowledge by you.” * - **Receiver** - *Mirrors* - “What I heard you say is that I don’t acknowledge you.” * - **Receiver** - *Checks* - “Is this accurate?” * - **Sender** - *Answers and sends a correction* - “No, what was missing is that in the evening when you come home I don’t get greeted by you.” * - **Receiver** - *Mirrors again* - “So what you said is that in the evening when I come home I don’t greet you or acknowledge you.” * - **Receiver** - *Checks* - “Is this accurate now?” * - **Sender** - *Answers* - “Yes.” * - **Receiver** - *Asks for More* - “Is there more about what you just said?” * - **Sender** - *Answers and Sends* - “Yes there’s more. When this happens I feel afraid that you don’t really love me and I feel alone.” * - **Receiver** - *Mirrors* - “What I heard you say is that when this happens you feel afraid that I don’t really love you and you feel alone.” * - **Receiver** - *Checks* - “Is this accurate?” * - **Sender** - *Answers* - “Yes.” * - **Receiver** - *Asks for More* - “Is there more about what you just said?” * - **Sender** - *Answers* - “No.” * - **Receiver** - *Summarizes* - “To summarize, what I heard you say is that when I come home from work I don’t greet you or acknowledge you. And, this makes you afraid that I don’t really love you and it makes you feel alone.” * - **Receiver** - *Checks* - “Was this a good summary?” * - **Sender** - *Answers* - “Yes.” * - **Receiver** - *Validates* - “And what you said makes sense because if you’re not getting my attention you can’t know whether I love you, and that would make you feel alone, and in a relationship you are supposed to feel connected?” * - **Receiver** - *Empathizes(Sender Listens only)* - “And I imagine how this makes you feel is hurt.” * - **Receiver** - *Checks* - “Is this accurate?” * - **Sender** - *Answers and sends a correction* - “No, what I need to hear you say is that it makes me feel unloved and alone.” * - **Receiver** - *Empathizes Again* - “And how this makes you feel is unloved and alone.” * - **Receiver** - *Checks* - “Is this accurate?” * - **Sender** - *Answers* - “Yes.” * - **Receiver** - *Encourages* - “In order to encourage you starting tomorrow when I come home I will give you a hug and a kiss.” * - **Sender** - *Invites a Response* - “Would you like to respond and have me be the receiver?” * - **Receiver** - *Answers and sends* - “Yes, I would like you to understand how I feel after a long day at work.” (At this point the couple has switched roles, and a new dialogue begins.)